Question 1

What is an FAQ section?

Accepted Answer

An FAQ section can be used to quickly answer common questions about your business like "What are your opening hours?" or "How can I schedule a service?".

Question 2

Why are FAQs important?

Accepted Answer

FAQs are a great way to help website visitors find quick answers and create a better browsing experience.

Question 3

Where can I add my FAQs?

Accepted Answer

FAQs can be added to any page on the website or in the Wix mobile app.

Question 4

How do I add a new question and answer?

Accepted Answer

To add a new FAQ, follow these steps:
1. Manage your FAQs from the Dashboard or Editor
2. Add a new question and answer
3. Assign your FAQ to a category
4. Save and publish

You can edit your FAQs whenever you want.

Question 5

Can I insert an image, video or GIF in my FAQ?

Accepted Answer

Yes. To add media, follow these steps:
1. Manage your FAQs from the Dashboard or Editor
2. Create a new FAQ or edit an existing one
3. In the response text box, click the video, image or GIF icon
4. Add media and save.

Question 6

How do I edit or remove the "Frequently Asked Questions" heading?

Accepted Answer

You can edit it in the "Settings" tab of the FAQ in the Editor.
To edit or remove your mobile app's title, go to the "Site and app" tab in the Owner app.

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